FAQ

Our standard MOQ is 1,000 kg for charcoal briquettes and 1,000 kg for green coffee, though this varies by product. For smaller trial orders, please contact our sales team.

Yes. We export worldwide by sea and air freight to Asia Pacific, the Middle East, Europe and the Americas, with full export documentation.

Our products comply with international standards including HACCP, halal, and export phytosanitary requirements. See our Certifications page for details.

We accept bank transfer (T/T), letter of credit (L/C) for large orders, and other methods by agreement.

Yes, sample orders are available for most products. Contact us with your requirements and destination.

Typical lead time is 2–4 weeks after order confirmation, depending on volume and current production schedule.

Yes, we offer private-label and custom packaging options for bulk orders. Minimum quantities apply.

Yes, we provide full export documentation including invoice, packing list, certificate of origin and phytosanitary certificate.